Refund Policy: Moso Graphics LLC works hard to meet our customer's expectations and quality level, and may in certain instances, at Moso Graphics sole discretion, decide to remake or send additional items to increase consumer satisfaction. Due to the custom nature of this product, all sales are final, and no refund will be issued. The customer must make claims for shortage, defects, and nonconforming goods within 24 hours of receipt of the goods, and no claim made after the expiration of such period will be entertained or allowed. Customer shall hold the goods and corresponding packaging in question until further notice from Moso Graphics.